What We Collect and Why We Hold It
We collect your name, mobile number, and email address when you register. If you deposit or withdraw through JazzCash, Easypaisa, or Raast, we also log the transaction reference, amount, and timestamp — enough to reconcile your account wallet and handle disputes. We do not store your
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full mobile wallet PIN or banking credentials. Device identifiers and browser session data are collected automatically to keep your account secure across mobile and desktop. We use cookies to maintain your login state so returning to the lobby does not require a full re-authentication every time.
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Data is held only as long as your account remains active or as required by the applicable jurisdiction. Where local law in Pakistan or your eligible region sets a minimum retention period, we follow that. You can ask us to review what we hold at any
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point by contacting support. We do not sell, lease, or trade your personal data to third-party marketers. Any service partner that processes data on our behalf — such as a payment processor handling your Raast transfer — operates under a data-sharing agreement that limits use to
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the stated purpose only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.